Thinking about installing a heat pump? Don’t forget this critical service!

Doug Johnson

Thinking about installing a heat pump? Don’t forget this critical service!

With all this talk of sustainability and energy efficient buildings, you may have made the decision to incorporate heat pump technology into your home, office or commercial project. If so, that's great news and you will be joining more and more people in doing so. It is estimated that 600,000 heat pumps will be installed per year in the UK alone by 2028.


Great stuff! But have you ever stopped to fully consider what is powering this fancy low-carbon technology. Well some will roll their eyes and be muttering under their breath “Electricity, you idiot!” and indeed they would be right. But it leads me onto my next more thought provoking one… How much do they use and have you got capacity?


At this point, people start scratching their heads and Googling relevant search queries, or scrabbling around for product data-sheets. So, in this week’s blog we will endeavour to explain in more detail some of these answers and how to plan for a more smooth heat pump installation.


Heat pumps: have you got capacity?

At the end of the day, heat pumps are electrical devices and depending on the time of year, how hard they have to work and whether they are air or ground source heat pumps with differing efficiencies, electricity usage can fluctuate. The key point here is that it varies and, as heat pump systems get bigger, they require more electrical power than you may think; this must be considered in full early during the project planning phase.


Heat pumps have a key component, the compressor, which is the main user of electricity and invariably there are other control boards and immersion heaters that help the system at certain times too. Most ground source heat pumps always run at full capacity (although there are now variants that are inverter driven) and tend to start with an electrical spike and then settle down into a steady running current. Air source heat pump compressors start at about 1/3 of their total capacity and then steadily increase in load as more work is required of them.


Depending on the size of the building being heated this can add quite a load to the consumer unit. Taking an average 200 square metre floor area home built to decent energy efficient standards, the likely heat pump size might be 9-10kW. This results in a 3kW load on the building electrics as well as likely 3kW immersion heater for the hot water.

Flyer asking, “Thinking about installing a heat pump?” with Mesh energy consultancy logo.

Budget blown?

Many buildings now are also thinking of putting in electric vehicle charge points, typically 7kW in size which will charge a fully electric car in about 6 hours.


When you consider all of these items in a home they soon add up!


  • Electric cooking = 32A
  • Electric vehicle charging (7kW) = 32A
  • Heat pump and immersion (6kW) = 26A
  • Lights and power (all floors) = 40A


The point is that most homes have single phase electricity and between 80-100A of load capacity for the entire home. So for existing houses with around 200sqm in floor area a heat pump would require about 25% of the available power to the home during winter.


For larger, particularly rural homes they have exactly the same power available but need much larger heating systems. Combine with that the other electrical demands on the home such as electric AGAs, electric vehicle charging, electric showers, immersion heaters, electric hobs and ovens you can quickly find yourself in a sticky situation.


Indeed for many houses over 300sqm it makes sense to investigate 3-phase electricity for two reasons:


  1. A 3-phase supply will provide approximately three times the power of a similar single phase supply giving you much more available capacity.
  2. Heat pumps above a certain size are no longer manufactured to run on single phase electricity due to efficiency. As a result instead of installing multiple smaller units it becomes more cost effective to install one 3-phase unit.


For the uninitiated, upgrading your electricity supply may not seem such a big deal and the on-site electrician can sort out during construction. Right? WRONG!


This single assumption has caused a great deal of surprise, frustration and budgetary surprises on past projects. Costs of upgrading power supplies to buildings can be eye watering in some cases. We have seen prices from £1,000 to £250,000 to upgrade electricity supplies to buildings.


The solution to get clarity on what this figure might be and whether it compromises your energy strategy, is to work out with your electrician what you will be using for the remainder of the home and discover what the remaining capacity of the power supply to the home is. From this point you can discover whether a heat pump will work on this remainder.


A simple request to the District Network Operator (DNO) can reveal what it will cost to upgrade. Prices often come back in a few weeks once requested.


This element of sustainable construction is a greater risk than many other considerations and can be a budgetary ‘show-stopper’. Understand the costs early in your project and work with your design team to engineer a solution if too high.


If you have any questions about heat pump installation, please don't hesitate to contact the Mesh team today.

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15 June 2026
Building performance specialist Mesh has completed a building services design project for a new flagship art gallery in Savile Row – Sadie Coles HQ. The six-storey Grade II listed Georgian townhouse in London’s Mayfair, which dates back to the 1730s, has been fully restored and transformed by lead contractor Work Ltd, to create a unique space for contemporary art. The building, once home to the Burlington Fine Arts Club in the 19th century, had been bomb damaged in World War II and used as offices post-war. It has now been sensitively reinstated as a space for artists to exhibit their work in a part of London which has a long association with contemporary art. The key aim of this extensive refurbishment project was to work to a fast-track programme for the gallery’s opening to coincide with the Frieze Art Fair. Mesh was appointed to develop a holistic MEP building services strategy, from concept through to detailed design, and in keeping with the character and constraints of this heritage building. Enhanced control of the internal environment was required to maintain visitor comfort all year round and in the context of continually fluctuating occupancy levels, including events for up to 200 people. Working within a Grade II listed building required a highly considered approach at every stage – historic architectural features were revealed and restored internally and externally, and extensive structural improvements were required to accommodate art loadings. These factors had to be reflected in the services design and specification. Mesh used dynamic thermal modelling for different scenarios of use to understand the heating and cooling loads required and to allow the services to be accurately sized for each room or gallery. Two priorities were cooling and for each area to be individually controlled according to occupancy levels. Discrete but robust heating and cooling provision was designed for the gallery areas and the MEP services were concealed in void spaces to avoid impacting on the architectural features of the building or the layout of the galleries. Plant and equipment had to be sited in compliance with stringent planning requirements, which limited the number, size, position and visual impact of the external units. Passive measures were introduced to reduce energy consumption and included actuated openable rooflights in a glazed lantern to purge warm air during the day and reduce the reliance on the active cooling system. Giles Reid, Giles Reid Architects: “The new gallery has succeeded in its ambition – to reaffirm that London has an important position in the global art world. This was a complex project which had to be delivered in just nine months from planning approval for the fixed deadline for opening, and despite having to carry out extensive structural alterations. The building is performing well from a services perspective, including at the opening event which was attended by around 800 guests. The M&E design in contemporary art spaces like this must never detract, visually or acoustically, from the art being exhibited and this has been successfully achieved. This is a fantastic statement building which has been acclaimed and the Client is thrilled. It is a credit to everyone involved that this historic building has been brought back into use for contemporary art.” Doug Johnson, Founding Director of Mesh: “This project demonstrates exactly what intelligent building services engineering should deliver – an integrated, high-performance solution to deliver year-round-comfort for visitors and users of the building whilst maintaining a clean aesthetic. Working within a Grade II listed building with complex planning restrictions required genuinely creative engineering rather than a conventional response. We are really proud to have contributed to this outstanding building transformation.” The Project Team: Client: Sadie Coles HQ Lead contractor (design and delivery): Work Ltd Architectural partner: Giles Reid Architects MEP design / building performance: Mesh About Mesh Mesh offers a range of design and engineering services to help organisations in the public and private sectors to improve the energy efficiency of new and existing buildings, housing and estates. This includes support for architects; planning; thermal modelling and overheating analyses; carbon reduction strategies; feasibility studies for renewable technologies; MEP design, and regulatory compliance. Architectural images - Joseph Asghar
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